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Corporate Information Supplement

GRI Content Index

GRI Content Index: 'In accordance' with Core Criteria

GRI Indicator Description Reported in Externally Assured
General Standard Disclosures    
Strategy and Analysis    
G4-1 Statement from the Chairman Letter from the Chairman
Organization Profile    
G4-3 Name of the Organization Business Model
G4-4 Primary Brands, Products and/or Services Customer Capital
G4-5 Location of Organization’s Headquarters Corporate Information
G4-6 Number of countries where the Organization operates and names
of countries with either major operations or that are specifically
relevant to the sustainability issues covered in the Report
Business Model
G4-7 Nature of ownership and legal form Business Model
G4-8 Markets served Business Model
G4-9 Scale of the Reporting Organization Business Model
G4-10 Total workforce by employment type, employment contract and region,
broken down by gender
Employee Capital
G4-11 Report the percentage of total employees covered by collective
bargaining agreements
Employee Capital
G4-12 Organization’s supply chain Institutional Capital
G4-13 Significant changes during the reporting period regarding size,
structure or ownership
About this Report
G4-14 Report whether and how the precautionary approach or principle
is addressed by the organization
About this Report
G4-15 List externally developed economic, environmental and social charters, principles or other initiatives to which the organization subscribes or
which it endorses
Business Model
G4-16 List of membership of associations and national or internal
advocacy organizations
Business Model
Identified Material Aspects and Boundaries
G4-17 Operational Structure of the Organization Business Model
G4-18 Process for Defining Report Content About this Report
G4-19 Material Aspects identified for Report Content Business Model
G4-20 Aspect Boundary for identified Material Aspects within the organization About this Report
G4-21 Aspect Boundary for identified Material Aspects outside the organization About this Report
G4-22 Report the effect of any restatements of information provided in
previous reports and the reasons for such restatements
About this Report
G4-23 Report significant changes from previous reporting periods in the
Scope and Aspect Boundaries
About this Report
Stakeholder Engagement    
G4-24 List of stakeholder groups engaged by the Organization Business Model
G4-25 Basis for identification and selection of stakeholders with whom to engage Business Model
G4-26 Approaches to stakeholder engagement, including frequency of
engagement by type and by stakeholder group
Business Model
G4-27 Key topics and concerns raised through stakeholders engagement
and how the Organization responded to them
Business Model
Report Profile    
G4-28 Reporting period About this Report
G4-29 Date of most recent previous report About this Report
G4-30 Reporting cycle About this Report
G4-31 Contact point for questions regarding the Report or its Contents About this Report
G4-32 Compliance with GRI G4 guidelines, GRI Content index and the
External Assurance Report
About this Report
G4-33 Policy and current practice with regard to seeking External Assurance
for the Report
Sustainability Assurance Report
Governance    
G4-34 Governance Structure of the Organization, including committees
under the highest governance body responsible for decision-making
on economic, environment and social impacts
Corporate Governance
Ethics and Integrity    
G4-56 The values, principles, standards and norms of behaviour Institutional Capital
Specific Standard Disclosures  
G4 - DMA Aspect and Materiality fulfilled Business Model  
Category: Economic    
Aspect Economic Performance    
G4-EC1 Direct economic value generated, distributed and retained Financial Capital
G4-EC3 Coverage of the Organization’s defined benefit plan obligations Employee Capital, Note 40
Aspect Market Presence    
G4-EC6 Proportion of senior management hired from the local community
at locations of significant locations of operation
Social & Environmental Capital
Aspect Indirect Economic Impact  
G4-EC7 Development and impact of infrastructure investments and services supported Social & Environmental Capital
Aspect Procurement Practices    
G4-EC9 Proportion of spending on local suppliers at significant locations of operations Institutional Capital
Category: Environment    
Aspect Materials    
G4-EN2 Percentage of materials used that are recycled input materials Social & Environmental Capital
Aspect Energy    
G4-EN3 Energy consumption within the organization Social & Environmental Capital
Aspect Emission    
G4-EN15 Direct greenhouse gas emissions (scope 1) Social & Environmental Capital
G4-EN16 Energy indirect greenhouse gas emissions (scope 2) Social & Environmental Capital
G4-EN17 Other indirect greenhouse gas emissions (scope 3) Social & Environmental Capital
Category: Social    
Labour Practices and Decent Work  
Aspect Employment    
G4-LA1 Total number and rate of new employee hires and employee
turnover by age group, gender and region
Employee Capital
G4-LA2 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation Employee Capital
G4-LA3 Return to work and retention rates after parental leave, by gender. Employee Capital
Aspect Labour/Management Relations  
G4-LA4 Minimum notice periods regarding operational changes including
whether these are specified in collective agreements
Employee Capital
Aspect Occupational Health and Safety  
G4-LA6 Type of injury and rates of injury, occupational disease, lost days, and absenteeism, and total number of work-related fatalities, by region and
by gender
Employee Capital
Aspect Training and Education    
G4-LA9 Average hours of training per year per employee by gender and by
employee category
Employee Capital
G4-LA10 Programmes for skills management and lifelong learning that support
the continued employability of employees and assist them in managing
career endings
Employee Capital
G4-LA11 Percentage of employees receiving regular performance and career development reviews by gender and employee category Employee Capital
Aspect Diversity and Equal Opportunity  
G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership and other indicators of diversity Employee Capital
Aspect Equal Remuneration for Women and Men  
G4-LA13 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation Employee Capital
Aspect Labour Practices Grievance Mechanisms  
G4-LA16 Number of grievances about labour practices filed, addressed and resolved through formal grievance mechanisms Employee Capital
Human Rights    
Aspect Non-Discrimination    
G4-HR3 Total number of incidents of discrimination and corrective action taken Employee Capital
Aspect Freedom of Association and Collective Bargaining  
G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk and measures taken to support these rights Employee Capital
Aspect Child Labour    
G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labour, and measures taken to contribute to the effective abolition of child labour Employee Capital
Aspect Forced or Compulsory Labour  
G4-HR6 Operations and suppliers identified as having significant risk for incidents of forced or compulsory labour, and measures to contribute to the elimination of all forms of forced or compulsory labour Employee Capital
Aspect Human Rights Grievance Mechanisms  
G4-HR12 Number of grievances about Human Rights impacts filed, addressed and resolved through formal grievance mechanisms Employee Capital
Society    
Aspect Local Communities    
G4-SO1 Percentage of operations with implemented local community engagement, impact assessments and development programmes Social & Environmental Capital
Aspect Anti-Corruption    
G4-SO3 Total number and percentage of operations assessed for risks related to corruption and the significant risks identified Risk Management
Aspect Compliance    
G4-SO8 Monitory value of significant fines and total number of non-monetory sanctions for non-compliance with laws and regulations Institutional Capital
Aspect Anti-competitive Behaviour  
G4-SO7 Total number of legal actions for anti-competitive behaviour, anti-trust and monopoly practices and their outcomes Institutional Capital
Aspect Supplier Assessment for Impact on Society  
G4-S09 Percentage of new suppliers that was screened using criteria for impacts on society Institutional Capital
Aspect Grievance Mechanisms for Impacts on Society   
G4-S011 Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms Institutional Capital
Product Responsibility    
Aspect Product and Service Labelling  
G4-PR3 Type of product and service information required by the organization’s procedures for product and service information and labelling and percentage of significant product and service categories subject to such information requirements Customer Capital
G4-PR5 Results of surveys measuring customer satisfaction Customer Capital
Aspect Marketing Communication  
G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion and sponsorship by type of outcomes Customer Capital
Aspect Customer Privacy    
G4-PR8 Total number of substantial compliance regarding breaches of customer privacy and losses of customer data Customer Capital
Aspect Compliance    
G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services Business model
 

UNGC Principles – GRI Indicators Cross Reference

Issue Areas GC Principles
Human Rights    Principle 1
Businesses should support and respect the protection of internationally proclaimed human rights
Principle 2
Businesses should make sure that they are not complicit in human rights abuses
Labour        Principle 3
Businesses should uphold the freedom of association and the effective recognition of the
right to collective bargaining
Principle 4
Businesses should uphold the elimination of all forms of forced and compulsory labour
Principle 5
Businesses should uphold the effective abolition of child labour
Principle 6
Businesses should uphold the elimination of discrimination in respect of employment and occupation
Environment       Principle 7
Businesses should support a precautionary approach to environmental challenges
Principle 8
Businesses should undertake initiatives to promote greater environmental responsibility
Principle 9
Businesses should encourage the development and diffusion of environmentally
friendly technologies
Anti-Corruption   Principle 10
Businesses should work against corruption in all its forms, including extortion and bribery