Business Model
Material Aspects
We regard an aspect to be important or material if it substantively affects the Bank’s ability to create value over the short, medium and long-term. Relevance and significance thus determine materiality, with significance taking account of both the magnitude of the impact as well as its probability of occurrence.
An aspect can be important from two different perspectives, namely, the Bank and its stakeholders. This is depicted through a two-dimensional materiality matrix shown below:
Materiality Matrix
Rating of Material Aspects
| No. | Aspect | GRI Indicator | Importance to the Bank |
Importance to Stakeholders |
Economic |
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| 1. | Economic performance | G4-EC1 | ||
| 2. | Market presence | G4-EC6 | ||
| 3. | Indirect economic impact | G4-EC7 | ||
Environment |
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| 4. | Energy | G4-EN3 | ||
| 5. | GHG emissions | G4-EN15 G4-EN16 G4-EN17 |
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Social |
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| 6. | Employment | G4-LA1 G4-LA2 G4-LA3 |
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| 7. | Labour management relations | G4-LA4 | ||
| 8. | Occupational health and safety | G4-LA6 | ||
| 9. | Training and education | G4-LA9 G4-LA10 G4-LA11 |
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| 10. | Diversity and equal opportunity | G4-LA12 | ||
| 11. | Equal remuneration for women and men | G4-LA13 | ||
| 12. | Labour practices grievance mechanisms | |||
| 13. | Non-descrimination | G4-HR3 | ||
| 14. | Freedom of association and collective bargaining | G4-HR4 | ||
| 15. | Human rights grievance mechanisms | G4-HR12 | ||
| 16. | Local communities | G4-SO1 | ||
| 17. | Anti-corruption | G4-SO3 | ||
| 18. | Compliance | G4-SO8 | ||
| 19. | Product and service labelling | G4-PR3 G4-PR5 |
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| 20. | Marketing communications | G4-PR7 | ||
| 21. | Customer privacy | G4-PR8 | ||
| Very High | High | Medium |